Bingo Besties Free Bets and Promotions

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EXTRAS

new customers only

4.9 / 5
TOTAL SCORE
SUMMARY

When you first click onto the website, you might panic that you’ve been led to a slots page, and this is a concern that we see regularly. Don’t worry, Bingo Besties isn’t a fully-fledged casino site. They have a few slot games, but they’re mainly focused on bingo - which is great news for us.

In recent years, the demand for bingo platforms has gone through the roof. In a game that was once reserved for older generations, it seems that more and more younger people are seeing the merits of bingo not just in physical locations but online too. If you love bingo but are confused about where to spend your time, we’re hoping to help with a series of reviews. Today, we’re focusing on Bingo Besties.

Having launched in 2018, it has over two years of experience and belongs to the 888 Gaming group. Therefore, you can be sure of a secure and safe time…but will you have a good time? We’re going to look at software, game providers, customer support, Responsible Gambling, user experience, banking, promotions, and plenty more. Without further ado, let’s get started!

Screenshot from Bingo Besties

User Experience

When you first click onto the website, you might panic that you’ve been led to a slots page, and this is a concern that we see regularly. Don’t worry, Bingo Besties isn’t a fully-fledged casino site. They have a few slot games, but they’re mainly focused on bingo – which is great news for us.

When you click on bingo, a separate window will pop up and you’ll be ready to play the game you’re there to play. From the outset, you’ll see the bingo rooms listed in game boxes and this is a feature we liked. Instead of seeing a standard list, we get an insight into each room before clicking forward.

On the whole, the website is attractive, and we like that users are made to feel special. For example, when signing up, users are urged to ‘Become a Bestie’. Although this is a small touch, it makes us feel at home. When testing the platform, we didn’t encounter any problems or anything that would lead us to advise against using Bingo Besties.

Welcome Bonus

We all know that betting, casino, and bingo websites like to attract new customers with an enticing welcome bonus. With Bingo Besties, there are free slot spins and bingo credits available after signing up. For example, after depositing £10 for the first time, you’ll get 10 free spins and bingo tickets to the value of €70. When these enter your account, you can claim them on Street Party and Big Bang; they will stay in your account for one week. If you don’t decide to use the free spins, this is absolutely fine, they will leave your account if not used within seven days.

If you win with these free bingo tickets, the winnings will actually enter your account as real money. With so many free tickets, you’ll hopefully win and have something to withdraw before you even wager your own money.

Community

For many players, one of the reasons they choose a bingo platform is because they like the community feeling that comes with it. Therefore, some will be disappointed to hear that Bingo Besties doesn’t have a chat room or a forum for players. This being said, there is an Ace Club where you can become a member and play exclusive games. Also, you’ll see the names of other players when in a game and can communicate here.

Game Features

As mentioned, Bingo Besties does also have slots, and they will encourage you to try the slots everywhere you go. If this is something you can’t ignore, it may soon get frustrating. If you’re happy to flick between the two, you might actually like the slots sidebar that appears in the bingo window.

Elsewhere, they have also separated their games differently compared to other names. Instead of listing by stakes, they’ve created their own categories. In our testing, we found it easier to look at each developer and find the game we wanted. With free games, jackpots, bingo rooms, and slots, everything was categorized accurately, and this made navigation a breeze. Since Bingo Besties doesn’t just offer bingo, the layout of their website is where they could have gone wrong; thankfully, this one small difference saves them.

For those who want to test the platform, there are three games that deserve your attention; 52 Ball Bingo, Progressive Jackpot Bingo, and 90 Ball Bingo. These three games allow players to get started for either no charge or just €0.05.

Banking Methods

In the gambling world today, services have been expanding the ways in which players can deposit. With Bingo Besties, this means we get paysafecard, Neteller, and Entropay as well as MasterCard, PayPal, and Visa. You will find more eWallets with other bingo and slot websites, but we believe this should be good enough for most players.

For withdrawal, the same options are available except for paysafecard. The minimum withdrawal is €5, and Bingo Besties say that all money should enter the user’s account within 4-5 days for most methods and 4-7 days for Visa. It’s important to note that there is a security 48-hour review period for all withdrawals; as long as the withdrawal is legitimate, it will soon leave this stage and get to your bank account.

Mobile/Desktop Experience

How do you like to play your bingo? For those who choose PC or Mac, you’ll get the full experience with huge promotion banners, side bars, and the full gaming grid. As you shrink the window to fit in with whatever else you’re doing, the page itself will adjust thanks to the responsive design. For example, the side bars disappear while the gaming grid gets smaller. Ultimately, this means that our experience is optimised no matter what else we have on the screen.

What about mobile players? With responsive design and a great mobile website, you can enjoy Bingo Besties whether you have a Windows Phone, Android, iOS, or even a BlackBerry. Though the main website is horizontal, it switches neatly to vertical without losing any of its charm. For us, it was easy enough to swipe through the menus and find the games we liked most.

Customer Support

First and foremost, Bingo Besties encourage all users to head over to the FAQs page with any problems. We were pleasantly surprised by the number of questions answered, and you’ll find topics like bingo tickets, payments, withdrawals, wagering requirements, support, offers, your account, and more.

After this, there’s a phone number manned between 10am and 2am. Although it’s great that support is available after 12am, something that not many services are willing to do, early players are left behind somewhat since it doesn’t open again until 10am. Alternatively, Bingo Besties also provide a contact form and an email address.

Despite the many avenues through which we can contact the team, there isn’t unfortunately a live chat feature. With this in mind, you will need to speak to somebody on the phone or wait for an email response.

Responsible Gambling

According to the dedicated to Responsible Gambling, it is the mission of the brand to provide an entertaining experience in a safe way. Not only do they want to prevent underage gambling, they also aim to help those with addiction. In response to the growing problem in the UK and Ireland, Bingo Besties have implemented company policies regarding the prevention of compulsive gambling and protection of minors; this includes self-exclusion and limits.

With self-exclusion, all players need to do is contact the team and ask for a membership cancellation. After this, you can also have your email and name removed from their internal list. You can also set deposit limits and other measures for your own protection.

One feature of this page that particularly impressed us was their openness about employee training. With a considered training program, all employees with Bingo Besties know how to recognise the signs of underage and compulsive gambling. After highlighting the problem, their training also enables them to take the right actions.

If you head over to the Responsible Gambling page, you’ll find links to brilliant organisations and tools. This includes:

  • Gamban
  • Cyber Patrol
  • Net Nanny
  • GamBlock
  • National Council on Problem Gambling
  • Gamblers Anonymous
  • Gambling Therapy Helpline

Summary

In their young history, Bingo Besties have earned themselves a good group of supporters, and we don’t see why you can’t join them – so long as you can get past the small limitations. For example, we understand that some players will be looking for more bingo games. Furthermore, others will want a platform that is purely dedicated to bingo rather than also offering slots. With over 300 slots, it sometimes shares the limelight with bingo. Finally, we could also point to the lack of eWallets when depositing.

On the other hand, the interface of the website is easy to use and navigate. We’re confident that even those with no experience in the niche can use Bingo Besties without any problems. As part of the 888 Gaming family, you can also be confident that you’re in good hands in terms of security and customer support.