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Claim €1500 + 300 Free Spins

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new customers only

4.7 / 5
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SUMMARY

Casino Lab is the latest online casino from Genesis Global Limited, a company that have provided us with many quality online casinos over the years.

Casino Lab is the latest online casino from Genesis Global Limited, a company that have provided us with many quality online casinos over the years. Right now, they’re promoting Casino Lab as it was launched just this year. What makes this new site special, and should you try it out? Here’s all the details before you make that first wager.

Game Availability

Let’s start with the most important thing, the games. What can you play here, and are you going to finds something new and exciting? In total, Casino Lab has over 1800 games on offer, so there’s bound to be something here that you’re going to love.

As with most online casinos, the main focus will be on the slots games. There’s tons to choose from, and you’re sure to find something that you’re going to love. There’s lots of classic favourites here, including Starburst, Gonzo’s Quest and Rainbow Riches, along with a good selection of newer and lesser known slots.

What’s interesting about the slots is that there’s a demo mode available. Before you pay real money into a game, you can give it a few spins to see just how it plays. We like this, as it allows you to see how the game works before you bet your hard earned cash on it.

Of course, there’s not just slots here. There’s also over 20 table games here for you to check out. There’s lots of different variations of blackjack and roulette, as you would expect. There’s also other games available, such as baccarat and bingo.

There’s also some live casino offerings that you’ll love if you like having a real, live dealer. These games include more variations of roulette and blackjack.

It’s a good selection of games on offer, especially for a new site. That’s to be expected when it comes from a company like Genesis Global Limited. There’s bound to be games here that you’ll love.

Screenshot from the Casino Lab website

Site Design

When you visit the Casino Lab site, what kind of experience are you going to have there? The site design is something different, using light colours and a steampunk aesthetic. The design uses golden pipes and bottles full of what looks like brightly coloured chemicals, giving it the feel of a turn of the century lab. It looks fantastic, and it’s great to see an online casino doing something different with their design.

The site itself is simple enough to navigate. On the left hand side of the screen there are tabs for promotions, games, and their search function. You can use the search to see if a particular game is in their roster, or browse through the games in the games tab. These are organised by game type, as well as ‘hit’ games and by game providers.

Click the three lines on the left hand side and another tab pops open, with even more info for you. For example, you can access site support here, as well as check out more details about the site itself.

The site works well on both desktop and mobile browser. The browser version has been created for the mobile experience, being optimised for touch screen. Right now there’s no mobile app available, but that’s be expected for such a new site. The mobile browser version works well, so you most likely won’t even miss it.

Welcome Offer

Thinking of signing up? Casino Lab want to convince you to do so, so their welcome offer is pretty generous. There’s actually two different bonuses you can use here. Firstly, there’s the welcome package. When you sign up and make your first deposit, it will be matched 100% up to €300. You’ll get 300 free spins too, to try out on the slots.

If you’re going to use this deal, you’ll see that there’s only 30 free spins credited to your account at first. The rest of the spins will be paid out to you on consecutive days as you use the site. You’ll need to use these spins within 72 hours in order to keep the bonuses.

You can also claim the Live Casino Bonus, which can be used on some of the live casino games. Be careful before using it, to ensure you’re not wagering on a game that’s ineligible. You’ll need to make 40 wagers before you’ll be able to withdraw your winnings.

Be aware that you can only choose one bonus or the other, not both. It’s a good choice though, as you can take advantage of the one that suits your play style more.

Ongoing Promotions

As well as the welcome offers that are available to you, there are promotions that you can take advantage of when you’re a member of Casino Lab. These take the form of weekly and monthly bonuses, so if you are a member make sure you keep checking back to see what they are.

If you’ve deposited at least €20 in the last week, you’ll be able to claim a 25% deposit bonus. When you claim this, you’ll also get 10 free spins. This bonus is capped at €100 per week. Every month, you can claim an additional 25% deposit bonus, again capped at €100.

These bonuses are a great incentive to keep coming back and playing at Casino Lab. As the limit is only €25, you don’t have to deposit a lot to get that extra cash, either.

Banking Options

To claim all these bonuses, you’ll need to make that deposit. How can you do that at Casino Lab?

As with all other sites, you can use your bank card in order to make deposits. Visa, MasterCard and Maestro are all accepted here. The real choice though comes with the eWallet options. Here, you can use:

  • Neteller
  • Skrill
  • Trustly
  • SoFort
  • GiroPay
  • PaySafeCard
  • Boku
  • Euteller
  • EcoPayz
  • Interac Online
  • iDebit
  • InstaDebit
  • EasyEFT
  • Jeton
  • PayPal
  • EcoBanq

That’s one of the largest selections of eWallet options we’ve seen. It contains all the usual options, like Neteller and Skrill, as well as some other, less well known options. There’s even PayPal, which most people already have an account with. If you’re brand new to online casinos, that’s going to make making deposits a lot easier.

The minimum deposit here is €10, and the maximum is €5,000, accommodating for almost all types of players. The only downside we see is that there’s a 2% charge whenever you make a withdrawal. That’s going to eat into your winnings, so you may think twice about joining up with Casino Lab.

VIP Club

Does the Casino Lab have a VIP club that you can join? Take a look at the site, and you’ll see that there is a club that’s on offer. As is fitting of a VIP club though, it’s rather secretive about how you join up, though. You’ll be able to get all the details once you’re a member of the site itself.

From what you can see on the page though, there’s plenty of offers to keep you coming back. As you become a higher level member with the site, you’ll have access to an account manager, a monthly VIP prize draw, exclusive personalised packages, and more. There’s plenty that makes joining up with the VIP scheme worthwhile.

We would like to know more about the scheme before we signed up, but the rewards on show here do look good.

Customer Service

When you need help with anything on Casino Lab, what should you do? As mentioned previously, there’s a ‘support’ tab on the site where you can do several things. You can read the FAQ, get help if you’ve forgotten your email, and contact the team should you need to.

The FAQ is a good addition, holding lots of info you’ll need if you’re thinking of signing up. You can peruse the info at your leisure and make a decision based on what you find. It’s the best place for anyone to start, as it allows you to find the answers to most questions.

If you can’t find what you need here, you can get in touch in two different ways. Firstly, you can call the phone line to talk to one of the team directly. They usually answer quickly, and you’ll be able to get help with whatever you need, quickly.

If you aren’t in a hurry, you can instead drop them a line over their email address. You’ll still get a response quite quickly, usually within a few hours. This is another great way to get in touch, should you need to.

The only thing that’s missing is a live chat feature. That’s a big missing feature, as it’s something that most casino fans are looking for when they sign up. We hope this is something that Casino Lab are hoping to add in the future, as they’re one of the best ways to get help when you need it, fast.

Responsible Gaming

Finally, let’s take a look at Casino Lab’s responsible gaming policy. All online casinos are now looking to improve their members’ safety when they game with them, so how does this site protect them?

You’ll see that there’s a full policy you can check out at any time. Click the link, and you’ll be taken to a test. Take the test, and you’ll be able to see if you’re having problems with your gambling. If you are, there are options laid out for you.

Firstly, you can set some limits to control how much you spend. You can set daily, weekly or monthly deposit limits, so you can’t spend over your budget. You can change these limits at any time, but if you choose to increase the limits you’ll need to wait through a cooling off period.

If you need a break, you can temporarily close your account. You can reopen the account whenever you like, without facing any penalty. It’s a great way to get away for a little while and clear your heard. If you find that you need to get away for longer, you can self exclude. This can be done for a few months, or permanently if needs be.

Once you’ve taken these steps, you can talk to any of the organisations that Casino Lab have linked for further help. These include services like Gambling Therapy and Gamblers Anonymous.

With these tools at your disposal, you’ll always be able to keep yourself safe as you use this site day to day.

Conclusion

Now you have all the facts, so is Casino Lab the best new casino out there? There’s a lot about it which makes it a good bet. Here’s some of the reasons you should try them out:

Excellent game selection: There’s a huge amount of games on offer, impressive as the site is so new. It covers slots, table games and live games, so there’s something for every casino fan out there.

Lots of payment options: If you want your choice of how to make your deposit, you’re going to be happy here. With so many eWallets accepted here, including PayPal, you’re going to be in good hands here.

Great site design: We love the site design with it’s retro steampunk aesthetic. It’s something a little bit different than most other online casinos out there, and it’s great to see.

Not everything is perfect, and there’s some things we’d like to see improved as time goes on. For example, the lack of a live chat function is a problem, as so many people expect this when they need to talk to customer services. There’s also the fact that there’s a 2% charge when you go to withdraw your winnings. Other sites allow you to do this for free, so that’s something that will need to be addressed in the future.

Overall though, Casino Lab is an exciting new site that you should check out for yourself. Look and see what they’re offering you, as it’s worth your time to sign up and try them out. Use the demo versions of the games and it won’t even cost you a penny to do so.