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SUMMARY

After launching back in 2005, Karamba has some experience in the gambling industry. However, all this experience came with their online casino.

18+. T&C Apply

After launching back in 2005, Karamba has some experience in the gambling industry. However, all this experience came with their online casino. Recently, they decided to expand into the sports betting market. Has it been a success? We’re going to answer this question in detail today.

Aspire Global International are responsible for powering the betting portion of the platform and they also have relations with BetRegal and other betting websites. With this in mind, we can be confident that they haven’t entered this venture alone. In just a short time, they’ve made great progress and even won big at the 2019 EGR Awards. Despite being much smaller than the competition, they picked up the Best Customer Relationship Management Campaign award.

Registration Process

We decided to test the platform and assess all areas of the website so that you get a better idea of how everything works (and whether it’s worth your time!). Firstly, registration is simple and requires users to provide their name, date of birth, phone number, username, and password.

As a side note, the UK Gambling Commission has provided consumers with a protection scale ranging from Low to High. Currently, Karamba has been classified as ‘Medium’ which means that all money deposited is sent into an independent account (not the account holding company funds). Essentially, this means that the company cannot spend their user’s money. Even if the business ran out of funds, your money would be safe.

To start betting, we’re sure that you know about the whole verification process that all online bookmakers have. You’ll need to send a passport, driving license, utility bill, bank statement, or any document that verifies your identity. Why is this important? Because the GamStop system flags gamblers with a known problem. With this one simple check, the industry can deal with the gambling addiction problem one registration at a time.

Karamba website screenshot

Welcome Offer

When you first join Karamba, you’ll want to be enticed with some sort of offer and this comes as a free €10 bet. How do you claim? You need to first deposit at least €10 and then place a bet of €10. To qualify, the odds need to be at least evens and it should then come through within 24 hours (of the ‘settled’ time).

Once the free bet is in your account, you need to use it within two weeks otherwise it will disappear. Also, you won’t get the stake back after winning a free bet and you’ll need to choose something with odds higher than 1.80. At the moment, this offer is available in the following locations;

  • Ireland
  • UK
  • Finland
  • Norway
  • Canada
  • Germany

Unfortunately, one downside we found is that the offer does not work when depositing through Neteller, Skrill, or Paysafecard. Other than that, it works as a normal free bet welcome bonus you would find with other bookmakers.

User Experience – Desktop vs Mobile

For those who have been on a betting sportsbook before, Karamba will feel familiar to you. Despite the different colours and branding, you’ll soon realise that they’ve actually gone for the old reliable three-tier system. With the sports on the left, the middle holds a number of events and betting options while the right keeps tabs of your betting slip.

Not so long ago, the web designers added a search feature and we always appreciate the option. When you have specific sports or selections in mind, this just makes everything that little bit easier. During our time betting on Karamba, we found it easy to jump in and look at our bets; with some platforms, even a simple task like this becomes somewhat of a hassle.

In terms of colours, it offers a grey/blue colour scheme and we can’t really comment on this. While some people will like the aesthetics, others won’t (this is just how this sort of thing goes). Unlike the lack of app, the colouring doesn’t really affect the overall experience. Fortunately, for those on the go, the website is accessible via a mobile browser anyway.

If we were to compare the two, we think that the mobile layout and appearance it slightly better. Meanwhile, the match centre works wonders, and the live betting features are displayed nicely.

We’ve been quite positive, so we’ll split hairs by saying that it can feel a little clunky. As long as you’re patient and allow the website the odd ‘laggy’ moment, you’ll be just fine.

Payment and Banking

We found there to be a good number of banking options, and this is always a positive thing with a bookmaker. We used MasterCard and Visa, but they also allow Neteller, Paysafecard, Skrill, and even PayPal. For those who are security conscious, PayPal is a great option, and not normally one provided by betting sites.

Unless you use e-Transfer, the deposit will reach your account almost immediately. As long as you deposit a minimum of €10, e-Transfers will take up to 24 hours while a bank wire may take six days. While most withdrawals are processed in a quick time, those pending might take a little longer (some up to 48 hours). Within the first two days, you will have an option to cancel a withdrawal.

How quickly will it reach you? Well, this depends on the withdrawal method itself. Sadly, there are fewer withdrawal options than depositing options. This being said, there are still enough to cater to every audience.

Available Markets

With Karamba, the list of sports is extensive, and this is great news considering that some ‘new’ bookmakers are limited by what they can provide. Even if you’re thinking of leaving one of the big players in the market, you may find everything you need with this provider.

Of course, they focus on horse racing and football, but this is completely normal (they are the two most popular betting markets, after all!). Although not covered in quite so much depth, you will also have access to greyhound racing, tennis, UFC, boxing, e-sports, and darts. On the most popular sporting days, such as the weekend, we found around 25 sports on the sportsbook, so there’s nearly always something available.

Betting Odds

With betting odds, we like to complete extensive testing because it could be the difference between a positive and negative experience. Luckily, you don’t have anything to worry about with Karamba since they were impressive. Not only were the percentage payouts high, they performed particularly well in darts and golf.

Customer Support

Just as we’ve seen with other bookmakers in recent years, Karamba is a member of Customers Are Really Everything (C.A.R.E). Additionally, we love the fact that they provide all sorts of contact information (and they seem to be available 24/7 in one form or another). If you can’t access the live chat between 6am and 11pm or phone the number while somebody is in the office, there’s a contact form on the website.

Responsible Gambling Support

If you’re looking for a bookmaker who takes responsible gambling seriously, we couldn’t recommend Karamba more. It starts with player-controlled measures such as the betting limits, session time limits, time outs, casino autoplay limits, and self-exclusion. From here, they have several policies set up for responsible gambling and these are all accessible on the dedicated web page.

Betting Features

As we start to bring this guide to a close, we just want to look into more of the betting features that users will enjoy. For us, Karamba has done very well in this aspect because they’re still new to sportsbooks and meeting the needs of this particular market. For example, we love the KaramBOT feature. Cleverly named, this bot will crawl the website continually in search of odds that are slightly more generous than one would expect. Considering each game carefully and powered by a stats-based platform, those with standout odds are highlighted and punters can see which give more value than expected. In fact, selections have a rating so even beginners can take advantage of the feature.

Not only is the KaramBOT feature brilliant in itself, it can be edited depending on the user’s preferences. Let’s say you want tips based on a certain statistic; this is possible. If you like to keep your betting tab open, set up alerts and you can even get a sound notification whenever a new bet appears. Of course, you aren’t guaranteed to make money from the selections. Yet, it’s still good for new bettors or anybody who needs some assistance.

For the betting stats, Karamba actually works with Betradar. Available for nearly all the sports on offer, we found these stats to be useful and they’re definitely worth reviewing before placing money. However, where the platform really comes alive is the match centre. Covering the right section of the screen, choose a game and watch as the momentum graph swings one way to the other. You can also see where the ball is and make more informed betting decisions.

Finally, their cash out feature is always good for when a great bet seems to be on the verge of turning sour. In the future, the company has already noted their plans to improve live streaming, so this could be something to look forward to.

Existing Promotions

You’re going to notice a recurring theme with this brand as we introduce to you KaramBoost to go alongside Karamba and their KaramBOT. Essentially, this feature allows bettors to boost the odds of their accumulator. If you’ve chosen four selections, this is worth a 4% boost in winnings. For those feeling extra lucky, the percentage bonus is staggered right the way up to 77% for a 15-fold. As long as each selection is at least 1/5, you can earn a maximum of €11,000 in bonus money alone.

As you join the website, you’ll also become a VIP member earning reward points. The more bets you place and win, the more points you earn over time. Much like other platforms, Karamba has a ranking system where members are encouraged to earn points and reach the ‘Prestige’ level. On the journey, they provide faster cash out processes, cashback, tailored offers, account managers, VIP corporate rewards, and even birthday bonuses.

Should You Try Karamba?

With all of this in mind, would we recommend Karamba to others? When we test new bookmakers and those with a smaller reputation, we try to do two things;

  • We try not to have high expectations (or any!)
  • We try not to compare with other bookmakers (especially those with plenty of experience)

Without comparing, we believe that Karamba stands on its own as a good bookmaker. In terms of expectations, we were pleasantly surprised judging by their lack of experience in the market and we actually ended up enjoying our time with Karamba. As well as the live betting and cash out features, we love the branding because it brings KaramBoost, KaramBot, and more.

We won’t lie and say that our experience was perfect, because there were a few hitches with mobile functionality, but we didn’t find anything that would prevent us from recommending the platform. In the coming weeks and months, we’re sure Karamba will work on improvements and the small problems that do exist will soon disappear.

All things considered, why not go and take a look at Karamba for your sports betting needs now?