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4.6 / 5
TOTAL SCORE
SUMMARY

As an online casino, MagicRed prides itself on appealing to everyone. With so many different kinds of online casino players out there, is that something that they can really do?

As an online casino, MagicRed prides itself on appealing to everyone. With so many different kinds of online casino players out there, is that something that they can really do? To find out, we’ve investigated the site closely to see what they can offer you. Should you sign up with MagicRed today?

Games On Offer

Let’s jump right into it and see what kind of games the site is offering you when you sign up. Are you going to find games that you like to play at MagicRed?

In total, there are around 500 games to play on the site. Over 200 of these are slots, keeping the slots players out there happy. With so many, there’s no doubt you’re going to find one that you love here. While this is a large selection of slots, there are plenty of casinos out there that can offer three times that amount. As such, some may choose not to go with this casino.

What about table games? There’s plenty here, with blackjack and roulette being the main focus. There’s also two varieties of video poker, if that’s more your thing. There’s not a lot of variety in the table games though, so it’s not going to be your go to if you want to play a table game.

Additionally, the site offers you some scratch cards, which is perfect if you just want to scratch off a couple when you have a spare moment.

All these are run by some of the biggest software giants in the industry. NetEnt, Amaya Software and NextGen Gaming are just some of the names you’ll see here.

The game selection is good, but it’s not the best we’ve seen. If you find a game you love here you may want to stick around, but MagicRed’s going to need something else up its sleeve to keep the members signing up.

Site Design

What’s the site like to use? Is MagicRed offering an experience that you can’t get elsewhere?

When you go to the site, it’s quick to load up, ready for you to use. The colour scheme and design is a little austere, focusing on whites and reds. It would almost look like a business site, if it weren’t for all the game graphics on show.

The games themselves are laid out in a grid, so you can see what’s on offer at a glance. You’ll see they’re arranged in several categories. The site shows you featured games as standard, but you can flip between new, slots, table games, jackpots, and all games. If you know the name of the game you want to play, you can plug it into the search bar in order to find it.

At the top of the page, you’ll see links for their promotions, exclusive club, and help, so you can go anywhere you need to right away.

That’s how the site works on desktop, but how about mobile? As you would expect, it has been optimised to work with mobile browsers. In this day and age, you want to be able to play on the move. This design makes it easy to do so. If you prefer to play through an app, you can use the dedicated app that’s available on the Apple and Android app stores.

The site itself is very solid, and allows you to find what you need right away. The only complaint we have is the rather dull design they’re currently using.

Welcome Bonus

If you want to sign up, you want to get a good welcome bonus. This is how online casinos convince you to give them a try, so what are MagicRed Casino offering you?

If you sign up now, you’ll be able to get a 200% matched bonus of up to €500 on your first deposit, as well as 100 extra spins on the slots. That’s not all though, as you’ll be able to claim extra free spins on the second and third day of your membership.

It’s a good offer, as you can make some real cash with the deposit bonus if you place the maximum amount. Even if you don’t though, getting 200% extra is very generous. The extra spins are great, as they allow you to try out their slots risk free. It’s certainly worth trying them out for that offer alone.

Promotions

Once you’re a member though, the promotions aren’t going to dry up. There’s always going to be something that you can take advantage of as a member. You can check these out via the promotions tab, to see what’s on offer right now.

These promotions change out frequently, so there’ll always be something different. You can take advantage of Magic Spins Tuesday, Magic Thursday Treat, Live Casino Weekend, and more.

That’s not all they have, though. If you want real rewards for being a member, then you can be a part of MagicRed’s VIP program. As soon as you sign up, you’re going to be a member of that club already. There are 7 tiers to climb up, starting from Bronze and working up to Prestige.

Even at the base level, you’ll be able to get bonuses like a birthday bonus and a fast cash out rate. Reach the top tier, and you’ll have your own VIP manager, as well as exclusive games. All you have to do is collect loyalty points as you play and you’ll be able to climb the levels.

The promotions are very much where MagicRed excels. If you stick with them, you’ll earn more and more bonuses as time goes on. That’s great news for you, as you can really reap the rewards.

Banking With MagicRed

If you’re going to claim those bonuses, you’ll need to sign up and then make that first deposit. How do you do that at MagicRed?

You’ll see that there’s plenty of ways to deposit that cash and get playing. You can use your bank card, such as your Visa or MasterCard, in order to get started. Want to use an eWallet account instead? You can choose from Zimpler, Trustly, Neteller, PaySafeCard, EntroPay, or Skrill.

The variety in the eWallet options is great, as you may already have an account with one of them. That makes signing up and getting into your first game easier than ever. All the payment options are very solid, so you’ll easily be able to make that first deposit.

It’s also worth noting here that all payments are encrypted with SSL. You’ll be able to see this yourself, thanks to the padlock icon on your browser when you visit the site. They also use regularly updated firewalls, so you can be sure you’re safe when you’re making a payment here.

Customer Support

Like many other online casinos out there, MagicRed subscribe to the CARE approach. This stands for Customers Are Really Everything, but do that embody that in practice?

When you need to get in touch, there’s three different ways that you can do so. Firstly, you can use the live chat function, which is built right into the site itself. You can also call them on their dedicated helpline, if you need an immediate response. If you have a more detailed problem, or don’t need an instant response, you can email them. You’ll still get a response in a matter of hours.

These lines of communication are open between 6am and 11pm, so most people will be able to get in touch and get an answer when they most need it. However, we wish that the lines were open 24/7, or even just a bit longer. There’s many night owl players out there that would love to be able to get in touch when they’re online.

Also, there doesn’t seem to be an FAQ section, which is a shame as they’re great for members. It’s a good way to get an answer, rather than having to wait on a phone line. Hopefully these two problems will be addressed in the future, as otherwise the customer support is very much excellent.

Responsible Gaming

Finally, let’s take a look at MagicRed’s responsible gaming policy. All online casinos have a duty to protect the minority of players who may experience problem gaming. If you feel you start to fit into that category, what can you do?

There’s a page on the site that outlines everything you need to know about the policy itself. Firstly, they show how the protect minors, and give recommendations on how you can protect your children. Next, they outline what problem gambling can look like. What’s interesting to see is that they’ll contact anyone they feel is dealing with this, in the first instance. They’re looking out for their players, which is great to see.

If you are having problems, they have tools you can use to help. You can use reality checks, which pop up at certain times to show you how long you’ve been gaming for. You can also use deposit limits, to restrict how much you spend.

If you feel things are getting worse, you can instead use a time out period or self exclusion from the site. This helps you get some space from the problem.

These measures are very standard across most online casinos, so if you need help you’ll know you can get it here. The fact that the team may get in contact with you if you need help is good to hear, too.

Conclusion

Now you know everything you need to know about MagicRed Casino. Now you’ve heard everything, do you want to join up? There’s plenty of reasons why you should.

What’s Great About MagicRed: Firstly, the payment options here are pretty great. There’s a good range on offer here, so you’ll be able to use the one that suits you best. If you’re already an online casino fan, you’re probably already signed up with one, making it all a lot easier. The encryption is good too, keeping you safe as you pay.

Next, the welcome bonus is a great one for new members. With the matched bonus and the free spins, you can really get a feel for what the site is like. You can get a good amount of cash back, even if you’re not paying in the full amount.

Slots fans are going to love MagicRed, as there’s over 200 slots to choose from. Whatever they like in a slot, they’ll be able to find it here.

The customer service is also good to see. The team are available through several channels, so you can get in touch in the way that suits you best. The responsible gaming tools are great protection for you too. The team will even get in touch with you if they feel you need them.

What Could Be Improved: No site is perfect, and MagicRed aren’t able to do everything. There are a few things we’d like to see improved in the future. Firstly, the overall game selection isn’t as good as others out there. The table games aren’t the best, and so table game fans probably won’t stick around.

While the customer service is great, it’s a shame that the lines aren’t open for longer. Many sites offer 24/7 help, so the hours they’re offering aren’t as good. They particularly don’t help those who like to game after 11pm.

Finally, the design of the site itself is not the best. It works well, is very functional and helps you get where you’re going. However, it’s simply very dry. We’d like to see more personality in the site, to lend a little more atmosphere when you’re playing.

These are all minor quibbles though, and can easily be updated and changed as time goes on. Hopefully the site will do this in the near future.