For those who have seen this name previously, the White Hat Gaming group is always working on improving their casino platforms while also introducing new names. Allow us to introduce Playzee Casino, a website that builds on the strengths of Casimba and 21 Prive. Licensed in Malta and the UK, the website is clean, available in several languages, and offers plenty of fun games.
If you need help, the pleasant on-site scientist, Zeegmund, is always on hand. Of course, you can also keep reading for a full review of all the features you’re likely to need!
Firstly, those who have read our reviews before will know that we like to start with a look at the registration process. With no download, it all works through an internet browser and should take minutes to get started. To sign up, you will need to provide your email address, name, DOB, address, gender, and phone number. Once you’ve chosen a username and password, it’s then time to confirm your account through an email sent by Playzee Casino.
Despite the positive reputation Playzee has already in the market, we were able to deposit immediately without sending verification documents (and without even setting any deposit limits), so this was a little concerning.
When signing up from the UK, Zeegmund the scientist will inform you of the first deposit offer he has ‘concocted’. For up to €300, he will match it 100%. In order to take advantage of this offer, you need to first deposit €20 and then clear the total within 15 days; there’s also a wagering requirement of 35x.
What’s more, all new players get 500 ‘Zee Points’ and 100 free spins. Be careful with the spins, they’re sent to your account over a period of 10 days and will disappear if not used within 24 hours.
What about the finer details of the bonus? Well, you can contribute to the bonus with most slots. Like many other online casinos, Blood Suckers and some other NetEnt slots will only contribute 20%. While card and table games contribute 10%, keno and scratchcards will contribute 100%.
The more you play, the more likely you are to enjoy the Zee Daily Offers. For example, a popular offer of late has been the Buzee Monday. Here, some games will have double loyalty points. Similarly, Zee Club Day on Sunday allows players to win free spin cash worth €50 while Crazee Tuesday offers 10% cashback on all real-money losses.
Mobile and Desktop
Next, we didn’t find much difference between the mobile and desktop experience (they were both positive!). Initially, we noticed the modern font before then spending time navigating and noting how easy everything was. It’s clean, simple to filter games, and even easy to make a search. For example, we could sort games via type, top games, or even new games. If you like a particular software provider, you can even select them and see all their games within seconds.
If you want to track withdrawals, check personal details, or play around with your weekly or daily limits, head over to your account.
When we tested Playzee on mobile, we knew there was no app, but we didn’t feel as though this affected the experience negatively. We simply went through Chrome and Safari and we could access games on both.
We did encounter one problem; navigation became difficult on Android because we could only get the client to work in portrait mode. Also, while on mobile, we found the search feature to be a little frustrating. Unfortunately, there aren’t any free games on mobile or desktop.
Thanks to the Boku service, it’s possible to use a mobile device to deposit into an account. As long as you’re in the UK and don’t want to deposit more than €30 per day, this feature is a useful one.
On both platforms, there were plenty of table games and slots for real money. On desktop, there are probably twice as many progressive jackpot slots, so this might be important to keep in mind. On the other hand, Evolution Gaming powers a live casino lobby on mobile and players can also enjoy the biggest names such as Mega Moolah.
Banking and Payment
As is standard in this industry right now, Playzee allows players to deposit using PayPal (UK), debit card, Neteller, and credit card. As mentioned previously, Boku can also be used for depositing on mobile. With no fees for any method, you can even make a quick bank transfer or use paysafecard and other prepaid vouchers.
It seems all standard accounts have a deposit limit of €10,000 per day but can extend to €10,000 upon request. Minimum deposit is €10 at any one time and it’s possible to set limits per day, week, and month. Personal circumstances will dictate upper limits; no specific maximum deposit exists for each payment method.
If you’ve done well and now want to withdraw, there’s a two-day pending period before then taking a further three business days to reach your account. Another common system used today sees all withdrawals go back to the bank account or method used for depositing, and this is also true of Playzee.
When card withdrawals aren’t possible for whatever reason, just send a copy of a bank statement directly to Playzee’s Customer Support and they will authorise a bank transfer to your desired account.
To prevent money laundering, Playzee ask that all players wager all deposited money at least once before then withdrawing again.
We like it when casinos reward long-term players, and this brings us to the Zee Club. In total, Playzee offer five different tiers;
- Zee Secret Society
- Professor Zee
- Doctor Zee
- Master Zee
- Zee Club
With your first €10, you immediately enter the Zee Club and the bottom tier. From here, Master Zee is achieved with 7,500 points. On slots, each wagered €5 will equate to one Zee Point. Meanwhile, card games and video poker will earn a solitary point and €40 needs to be wagered on roulette for one point.
However, this climb isn’t as challenging as it first appears because the first deposit earns 500 Zee Points. After this, each time you deposit into your account, 100% of your deposit is earned again in points. For each 1,000 Zee points you earn, you also get a nice bonus of €5. All in all, it’s a well thought out system by Playzee and we can see it attracting players.
In higher volatility games, maximum bets normally sit at €500; at the other end of the scale, you can spin for as little as €0.01. Although you won’t find VIP table games, this isn’t much of a problem since there are huge limits with some of the higher-stakes games. In the lobby, look for ‘High’ labelled games. For example, there’s a €1,000 top stake with Punto Banco High from NetEnt.
Types of Games
For those who love to play different games, this is perhaps the most important section of our guide today. With Playzee Casino, you have PLENTY of choice…and we don’t say this lightly. Stemming from 85 developers, there are over 1,000 games. Smaller developers include Neon Valley Studios, Prates Gold Studio, and Mutuel. More experienced names include Microgaming, NetEnt, and NYX.
With the vast range of games, mobile players have plenty to choose from too. For instance, there are hundreds of video slots and even a live casino with lots to enjoy.
With Playzee, we found over 700 progressive jackpots and online slots. Fortunately, there are sliders in the lobby for filtering. Also, you can arrange them by game provider or alphabetically. We did miss the demo play slots and feel as though this would improve the platform even more, but we did like that favourites can be found using the search bar.
For those who love the classics, Mega Fortune and Mega Moolah are both available because Microgaming and NetEnt are a large presence in the 60 progressive jackpot slots. Elsewhere, we think players will enjoy Cop the Lot, Tridentia, and other Jackpot King progressives from Blueprint Gaming.
If you’re somebody who loves roulette, we have some weird and sad news; Playzee Casino don’t dip their toes into this market whatsoever. On the other hand, they do offer video poker and various card games. Punto Banco, Oasis Poker, and Baccarat High are all accessible from NetEnt. For Microgaming, they offer Aces & Eights as well as Jacks or Better for video poker.
We also want to help the mobile players, and you have 18 table games; this will hopefully compensate for the lack of roulette games.
We haven’t yet mentioned blackjack, and there are close to 40 variants on Playzee Casino. Once again, Microgaming and NetEnt contribute heavily with a wealth of fantastic games. This includes;
- Atlantic City Blackjack
- Double Xposure Blackjack (high limits)
- Classic Blackjack
Similarly, they provide Jacks or Better and Wild Double Up as part of the eight-game video poker offering from Playzee. We also believe that Casino Hold’em Poker and Oasis Poker will be popular as card variants. For a little more risk and reward, you might just hit the bonus hand and win big with a special linked jackpot on Progressive Red Dog.
We should note that the majority of NetEnt games will need players to update their Adobe Flash Player.
Customer Service and Support
If you ever have any problems with the platform, Playzee are available through their email and live chat 24/7. During our own attempts, we didn’t have to wait too long for help and they also answered our questions nicely. Unfortunately, they didn’t quite have an answer for the lack of online roulette variants when we cheekily asked.
Is it possible to learn the average return over a period of time with Playzee? Sadly, the company themselves have not provided lists for players and they don’t even have the audits that we can normally find. This being said, we know that the RTP percentages fall between 96% and 97%. While blackjack offers the best returns, slots are generally between 90% and 93%.
Thankfully, the lack of percentages isn’t too concerning considering that audited, professional developers provide the games for the platform. Although not public, we also know that all software on Playzee is audited regularly because this is required under Malta and UK law.
Next, players on Playzee do not get playing time reminders, and this might be a problem for some. Also, when registering for an account, they don’t get new users to set game session limits. This doesn’t mean that Playzee take responsible gambling lightly, and they are actually affiliated with GamCare, a charity in the UK that provides advice and treatment for gambling addicts. When making a transaction, the Cashier also holds a deposit limit section.
If you want to set game time reminders manually, this is possible, and it starts with as little as one minute. Finally, there’s a Time Out link for those who want to take a break from Playzee for between 24 hours and six weeks.
White Hat Gaming is a trusted group with a brilliant reputation in this industry, and we think Playzee is a very good addition to their portfolio. Professor Zeegmund keeps the whole experience fresh and the games are wide and varied.
Problems? Well, there are no roulette games and there’s also no phone line which could cause issues when trying to fix account or banking problems. On the other hand, they have great progressives, 800+ games, and the rewarding Zee Club!